Skip main navigation

Military Health System

Clear Your Cache

Health.mil has undergone a recent update. For the best user experience we recommend clearing your browser cache.

New Feature of MHS GENESIS Patient Portal Allows Prescription Refills

Image of New Feature of MHS GENESIS Patient Portal Allows Prescription Refills. The Defense Health Agency has launched a new feature that lets you request prescription refills through MHS GENESIS.

The Defense Health Agency has launched a new feature that lets you request prescription refills through MHS GENESIS. MHS GENESIS is the Department of Defense’s new electronic health record. It’s now in use at every military hospital and clinic worldwide.

Prescription refills through the MHS GENESIS Patient Portal became available on Feb. 29. In the first week, the Military Health System processed nearly 30,000 refills using the portal request.

“This new capacity within MHS GENESIS is something that was desired by beneficiaries,” said U.S. Public Health Service Lt. Cmdr. Minh Doan, patient portal solution owner for the DHA. “It is another tool for beneficiaries to manage their own health care.”

You can now easily refill your prescriptions by selecting the “Rx Refills” tab in the upper right panel on the portal’s homepage.

Through your MHS GENESIS Patient Portal, you’ll be able to:

  • See all your prescriptions that are available to be refilled.
  • Choose which ones you want refilled.
  • Choose where you want to pick up the refill.
  • See when your prescriptions are ready to be picked up.

“This is an example of how the DHA is working to meet the patient where they are to make health care access more convenient,” Doan added.

This new feature applies to existing prescriptions that have remaining refills, said U.S. Navy Capt. Angie Klinski, deputy chief, MHS GENESIS pharmacy solution owner.

According to Klinski, the system determines a prescription is ready to be refilled when you’ve completed 75% of the previous fill. Your prescriptions won’t be eligible for refill before that time.

You need a renewal when your prescription has no refills left, or has expired, and you still need the medication. You can use the MHS GENESIS secure messaging feature to request a renewal. You may also need to talk to your provider first before you can renew your prescription.

To access the MHS GENESIS Patient Portal, visit https://patientportal.mhsgenesis.health.mil.

To read frequently asked questions on using the refill feature, visit MHS GENESIS Prescription Refills.

Would you like the latest TRICARE news sent to you by email? Visit TRICARE Subscriptions, and create your personalized profile to get benefit updates, news, and more.

You also may be interested in...

Article
Dec 11, 2024

Check the TRICARE Network Provider Directories Ahead of 2025

Check the TRICARE Network Provider Directories Ahead of 2025

If you get care outside of a military hospital or clinic, it’s important to understand your civilian provider options. TRICARE’s new regional contracts, which begin Jan. 1, 2025, will affect the TRICARE provider networks in the U.S. You’re now able to check the network provider directories for both the East Region and West Region.

Article
Dec 3, 2024

Reminder: TRICARE Regions Are Changing Jan. 1, 2025

Reminder: TRICARE Regions Are Changing Jan. 1, 2025

There will be changes to the TRICARE regions in the U.S. on Jan. 1, 2025. While there will still be two TRICARE regions, six states currently in the East Region will move to the West Region. There are also some ZIP codes in four of these states that will be exceptions to the region changes.

Article
Nov 26, 2024

TRICARE Open Season: Understanding Who’s Eligible

TRICARE Open Season: Understanding Who’s Eligible

It’s that time of year again—TRICARE Open Season is here. Open season, which began Nov. 11, runs until Dec. 10. During this period, most beneficiaries with TRICARE Prime or TRICARE Select can make changes to their health plan for coverage starting Jan. 1, 2025.

Article
Nov 20, 2024

TRICARE Now Covers Hearing Aids for Children of Military Retirees

TRICARE Now Covers Hearing Aids for Children of Military Retirees

TRICARE has recently expanded its hearing aid coverage to include eligible children of retired service members. This new coverage results from a new statute. It aims to improve access to life-changing medical technology and help eligible children of retired service members get the hearing aids they need.

Topic
Nov 7, 2024

MHS GENESIS: The Electronic Health Record

MHS GENESIS is the Military Health System's modern electronic health record. When fully deployed, MHS GENESIS will provide a single health record for service members, veterans, and their families.

Article
Nov 7, 2024

Check Out Your 2025 TRICARE Health Plan Costs

Soldier hugs his wife and young son

With 2025 just around the corner, you may be starting to consider your family’s health needs for next year. There may be changes to your TRICARE health plan costs starting Jan. 1, 2025. Depending on your plan, these costs may include enrollment fees, premiums, cost-shares, and copayments.

Skip subpage navigation
Refine your search
Last Updated: April 10, 2025
Follow us on Instagram Follow us on LinkedIn Follow us on Facebook Follow us on X Follow us on YouTube Subscribe to updates from the MHS