MHS GENESIS is the Military Health System's modern electronic health record that provides a single health record for service members, veterans, and their families. MHS GENESIS:
- Enhances health, increases readiness, and improves safety
- Focuses on quality, safety, and patient outcomes to help advance enterprise objectives to transform the MHS into a high-reliability organization
- Standardizes clinical and business processes across the services and the MHS
- Enables beneficiaries to be fully engaged in their health care
MHS GENESIS Patient Portal
The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. If you have questions about the MHS GENESIS Patient Portal, you can call the Defense Health Agency Global Service Center at 1-800-600-9332 or DSN 312-421-3000, available 24/7 or visit the MHS GENESIS Patient Portal.
Rx Refills
You can now use the MHS GENESIS Patient Portal to request refills for most prescriptions from your military pharmacy. >>Learn more about Rx Refills on TRICARE.mil
Need Help with the MHS GENESIS Patient Portal?
Do you need technical help accessing your records or information in the MHS GENESIS Patient Portal? You can call 800-600-9332 or DSN 312-838-3000. They’re available 24/7.
Are you overseas?
- Belgium: 0800-72115
- Germany: 0800-1011129
- Greece: 00800-12-5629
- Guam: 1-866-637-8725
- Italy: 800-782407
- Japan: 00531-1-20743
- Korea: 00798-14-800-5242
- Netherlands: 0800-0228847
- Panama: 001-800-151-1005
- Portugal: 800-8-12305
- Turkey: 0-800-151-1005
- United Kingdom :08-005871786
- Spain: 900-951895
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Last Updated: January 14, 2026