The Walter Reed National Military Medical Center is one of the nation's largest and most renowned military medical centers. Recently dubbed "The Nation's Medical Center," we represent the joining of the "Best of the Best" in military medicine when National Naval Medical Center and Walter Reed Army Medical Center came together in September of 2011, to form Walter Reed National Military Medical Center as decreed by the Base Realignment and Closure law of 2005.
We are comprised of nearly 7,100 dedicated staff members who make it their daily mission to achieve the vision and mission of our medical center. Our vision is to serve military families and our nation's active duty, returning war heroes, veterans and our Nation's leaders.
We’re committed to operational readiness, outstanding customer service, and world-class health care delivery for our beneficiaries.
- You can see how well we’re doing.
- Click on one of the links to learn how we measure our performance.
Disclaimer:
- One measure is not an indication of a facility's quality. Sometimes a smaller population can make a measure move pretty drastically from quarter to quarter, so don't be alarmed if you see a dip or a spike.
- If there is no data included with the description of the measures below, it may be because your facility doesn't offer that particular service or treatment.
- Some data is reported every month or quarter and some is reported once a year. Occasionally, a measure is no longer used. But we continue to provide the data from past years as a reference.
- The dates we report data may vary by measure. Measuring quality, safety, access and patient experience requires time to ensure data is valid and accurate.
- We report the same Healthcare Effectiveness Data and Information Set (HEDIS) used by many civilian health care practices to monitor quality of care provided in the MHS. Before posting HEDIS data, a National Committee for Quality Assurance (NCQA) certified auditor reviews and approves the measure process and data.
- We report some of the measures in Calendar Year (CY) and some measures in Fiscal Year (FY). Calendar years begin on January 1st. Fiscal years begin on October 1st.
- If you have questions, please contact the Patient Administration office at your military medical treatment facility or a beneficiary counseling and assistance coordinator
Download Spreadsheet of Metrics
Download Archived Measure Metrics
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