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4575 8th Division Road (between Moncrief and Caldwell Dental Clinic)
Columbia, SC 29207

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McWethy Troop Medical Clinic website

1-803-751-6789

  • Monday to Friday: 6 a.m.-3 p.m. (last patient check in is at 2 p.m.)
  • Saturday: 7 a.m.-12 noon (last patient check in is at 10 a.m.)

McWethy Troop Medical Clinic

The McWethy Troop Medical Clinic (TMC) provides primary health care to all Soldiers in training, as well as Soldiers assigned to Fort Jackson on temporary duty status. 

We’re committed to operational readiness, outstanding customer service, and world-class health care delivery for our beneficiaries.

  • You can see how well we’re doing.
  • Click on one of the links to learn how we measure our performance.

Disclaimer:

  • One measure is not an indication of a facility's quality. Sometimes a smaller population can make a measure move pretty drastically from quarter to quarter, so don't be alarmed if you see a dip or a spike.
  • If there is no data included with the description of the measures below, it may be because your facility doesn't offer that particular service or treatment.
  • Some data is reported every month or quarter and some is reported once a year. Occasionally, a measure is no longer used. But we continue to provide the data from past years as a reference.
  • The dates we report data may vary by measure. Measuring quality, safety, access and patient experience requires time to ensure data is valid and accurate.
  • We report the same Healthcare Effectiveness Data and Information Set ( Click to closeHEDISThe Healthcare Effectiveness Data and Information Set (HEDIS®) is a registered trademark of the National Committee for Quality Assurance (NCQA).HEDIS) used by many civilian health care practices to monitor quality of care provided in the MHS. Before posting HEDIS data, a National Committee for Quality Assurance (NCQA) certified auditor reviews and approves the measure process and data.
  • We report some of the measures in Calendar Year (CY) and some measures in Fiscal Year (FY). Calendar years begin on January 1st. Fiscal years begin on October 1st.
  • If you have questions, please contact the Patient Administration office at your military medical treatment facility or a beneficiary counseling and assistance coordinator

Download Spreadsheet of Metrics  Download Archived Measure Metrics  New MTF Search

Patient Safety

There are many factors the Military Health System tracks related to Patient Safety. Additional measures will be added here as they are made available.

  • Sentinel Events

    We encourage our medical staffs to report all types of patient safety events – injuries, illnesses, and especially deaths. Sentinel Events are those that result in harm or death to a patient. They require immediate reporting, response, and investigation. This measure is a facility specific one that shows you what sentinel events occurred in individual hospitals or clinics. Your military hospital or clinic may not be on this list. Some don’t provide services that can result in a Sentinel Event. Others may not have enough data to report in a way that protects patient privacy. Data are updated in April of each year and cover the previous calendar year.

    Table: Sentinel Events

    Comparison to Benchmark
    20142015201620172018201920202021202220232024
    Click to closeNDND = No data availableNDClick to closeNDND = No data availableNDClick to closeNDND = No data availableNDClick to closeNDND = No data availableNDClick to closeNDND = No data availableNDClick to closeNDND = No data availableNDClick to closeNDND = No data availableNDClick to closeNDND = No data availableNDClick to closeNDND = No data availableNDClick to closeNDND = No data availableNDClick to closeNDND = No data availableND

Patient Satisfaction / Access

There are many factors the Military Health System tracks related to Patient Satisfaction and Access. For your convenience we have categorized these in the below sections:

  • Access to Routine Care Appointments

    Seeing your provider in a timely manner is important to you—and to us. Our goal is for you get the right level of care, at the right time, by the right provider.

    What we measure

    We measure the average number of days it takes to be seen for routine appointment. If the military hospital or clinic can't get you an appointment with your primary care manager within the access standards (within 7 days), they will get you an appointment with another provider. We monitor this metric on a monthly basis and make more appointments available when the measure shows we need to.

    Graph: Access to Routine Care Appointments

    Average Days Until Third Next Available Appointment For Routine or Follow-up Care

    Table: Access to Routine Care Appointments

    Average Days Until Third Next Available Appointment For Routine or Follow-up Care
    2025-Mar2025-Apr2025-Nov2025-DecGoal
    606017.5224.617
  • Primary Care Manager Continuity

    When your provider team is familiar with your medical history, it's good for you, especially if you have more complex medical issues. Our Patient Centered Medical Homes (PCMHs) help you see the same provider team. Your PCMH team aims to keep you healthy by suggesting preventive services that may prevent more complex problems later. We track this measure to find out how often you are seen by your assigned primary care manager (PCM).

    What we measure

    We measure the percent of appointments where the patient saw their own provider. We use our electronic health record to monitor which provider you see. We understand that there may be times when you want to be seen quickly – and don’t need to see your PCM, but we want to make sure you're seen by your primary medical team when you want. Ask for your provider by name. If we can’t get you an appointment with your provider, we'll try to get you seen by a provider on the same team. They know your medical needs and history. And, if you aren’t concerned about continuity of provider in some circumstances, let us know that, too.

    Graph: Primary Care Manager Continuity

    Percentage of Time a Provider Treats His/Her Assigned Patients

    Table: Primary Care Manager Continuity

    Percentage of Time a Provider Treats His/Her Assigned Patients
    2024-Jun2024-Jul2024-Aug2024-Sep2024-Nov2024-Dec2025-Jan2025-Feb2025-Mar2025-Apr2025-May2025-Jun2025-Jul2025-Aug2025-SepGoal
    0%0%0%0%0%0%0%0%0%0%0%0%0%0%0%65%
  • Satisfaction With Getting Needed Care

    Seeing your provider when you need to is important to you – and to us. We want to ensure that you get the care you need when you need it. This measure lets us know if you think we responded appropriately to your appointment request.

    What we measure

    We send out surveys to a sample of our patients after their health care appointments. We measure your satisfaction and study trends by each hospital or clinic, by networks, by regions, by Service, and for the entire system. This helps us see where and how we can do better. Please complete and return any surveys you receive to us. We want to know what you think and how we can improve. Take advantage of all of the opportunities to get care you need: the 24/7 Nurse Advice Line, secure email with your provider, or same-day appointments. We aim to ensure you get the care you need when you need it.

    Graph: Satisfaction With Getting Needed Care

    Percentage of Beneficiaries' Rating "Able to See Provider When Needed (Agree/Strongly Agree)"

    Table: Satisfaction With Getting Needed Care

    Percentage of Beneficiaries' Rating "Able to See Provider When Needed (Agree/Strongly Agree)"
    2016-Sep2016-Oct2016-Nov2016-Dec2017-Jan2017-Mar2018-Mar2018-Apr2018-May2018-Jun2018-Jul2018-Aug2019-May2019-Aug2019-Oct2020-May2020-Jul2020-Aug2020-Sep2020-Oct2020-Nov2020-Dec2021-Jan2021-Feb2021-Mar2021-Apr2021-May2021-Jun2021-Jul2021-Aug2021-Oct
    62%83%78%81%86%58%77%58%64%98%58%60%60%65%45%83%67%46%68%66%54%55%78%77%93%64%84%52%75%25%87%

Quality of Care

There are many factors the Military Health System tracks related to Quality of Care. For your convenience we have categorized these in the below sections:

  • Low Back Pain Imaging

    Evidence shows that many patients diagnosed with low back pain receive excessive medical tests that can lead to unnecessary worry and unneeded surgery. For the majority of individuals who experience severe low back pain, pain improves after two weeks. Avoiding imaging tests like x-ray, MRI, and CT scans can prevent harm to patients and reduce health care costs. Data shown for this Click to closeHEDISThe Healthcare Effectiveness Data and Information Set (HEDIS®) is a registered trademark of the National Committee for Quality Assurance (NCQA).HEDIS measure is the most recently approved by NCQA.

    What we measure

    We measure the percentage of adults age 18 to 50 years with a primary diagnosis of low back pain who didn’t have an imaging test (e.g., plain X-ray, MRI or CT scan) within 28 days of the diagnosis. A higher score means a better performance. Talk with your provider about alternatives to unnecessary medical tests for low back pain, and discuss alternatives to surgery for addressing your pain.

    This is one of the measures from the Core Quality Measures Collaborative.  Additional information can be found at: https://p4qm.org/CQMC.

    Graph: Low Back Pain Imaging

    Percentage of Patients 18 - 50 Years Old Who Did Not Have an Imaging Test Within 28 Days of a Primary Diagnosis of Low Back Pain

    Table: Low Back Pain Imaging

    Percentage of Patients 18 - 50 Years Old Who Did Not Have an Imaging Test Within 28 Days of a Primary Diagnosis of Low Back Pain
    2021-Apr2021-May2021-Jun2021-Jul2021-Aug2021-Sep2021-Oct2021-Nov2021-Dec2022-Jan2022-Feb2022-Mar2022-Apr2022-May2022-Jun2022-Jul2022-Aug2022-Sep2022-Oct2022-Nov2022-Dec2023-Jan2023-Feb2023-Mar2023-Apr2023-May2023-Jun2023-Jul2023-Aug2023-Sep2023-Oct2023-Nov2023-Dec2024-Jan2024-Feb2024-Mar2024-Apr2024-May2024-Jun2024-Jul2024-Aug2024-Sep2024-Oct2024-Nov2024-Dec2025-Jan2025-Feb2025-Mar2025-Apr2025-May2025-Jun2025-Jul2025-Aug2025-Sep2025-OctAverage for health plans nationwide (HEDIS 50th Percentile)
    94%92%92%92%89%92%91%84%85%85%83%71%68%59%56%63%63%60%63%61%54%71%72%69%82%75%68%69%71%68%68%70%72%71%76%73%78%83%86%82%82%76%73%74%75%75%77%78%81%81%83%86%90%89%91%Click to closePDPD = Proprietary dataPD
  • Treatment of Common Cold

    The common cold or upper respiratory infection (URI) is a common reason individuals visit their provider. Most of these infections are viral and an antibiotic won’t help. There’s a national effort to reduce overuse of antibiotics. Overuse is contributing to an increase in organisms that are resistant to popular antibiotics.

    What we measure

    We measure the number of visits of enrollees with an upper respiratory infection for 3 months of age and older who were diagnosed with upper URI who weren't given an antibiotic prescription. A higher number is better. Talk to your provider about when antibiotics are appropriate to help prevent a global threat from antibiotic resistant organisms.

    This is one of the measures from the Core Quality Measures Collaborative.  Additional information can be found at: https://p4qm.org/CQMC.

    Graph: Treatment of Common Cold

    Percentage of Beneficiaries Diagnosed with an Upper Respiratory Infection and Were Not Given a Prescription

    Table: Treatment of Common Cold

    Percentage of Beneficiaries Diagnosed with an Upper Respiratory Infection and Were Not Given a Prescription
    2021-Aug2021-Sep2021-Oct2021-Nov2021-Dec2022-Jan2022-Feb2022-Mar2022-Apr2022-May2022-Jun2022-Jul2022-Aug2022-Sep2022-Oct2022-Nov2022-Dec2023-Jan2023-Feb2023-Mar2023-Apr2023-May2023-Jun2023-Jul2023-Aug2023-Sep2023-Oct2023-Nov2023-Dec2024-Jan2024-Feb2024-Mar2024-Apr2024-May2024-Jun2024-Jul2024-Aug2024-Sep2024-Oct2024-Nov2024-Dec2025-Jan2025-Feb2025-Mar2025-Apr2025-May2025-Jun2025-Jul2025-Aug2025-Sep2025-OctBenchmark
    100%100%100%100%97%97%97%96%93%95%95%95%97%97%97%97%97%97%97%97%98%97%97%97%96%95%95%97%97%97%97%97%97%96%96%96%95%95%95%94%93%93%92%93%93%93%93%92%93%94%93%Click to closePDPD = Proprietary dataPD