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Military Health System

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MHS Leadership Engagement Toolkit

The Military Health System Leadership Engagement Toolkit is designed to help health care leaders:

  • Assess gaps in their safety culture.
  • Engage key influencers for change.
  • Set goals for targeted improvement.
  • Implement proven safe practices.
  • Reinforce key behaviors to ensure high-reliability performance for improvement.

There are two sets of evidence-based leading practices, or strategies: Executive Leadership and Frontline Physician Leadership.

The practices focus on what the practice is, why it is used, and how to implement it. There is also a how-to guide that focuses on getting started, equipping leaders as coaches, and making and measuring progress. The toolkit includes:

  • The MHS High Reliability Organization Model.
  • Engagement Strategies: Executive and Physician Leaders.
  • Part 1: MTF Executive Leadership Strategies.
  • Part 2: Physician Leadership Strategies.
  • Appendix A. High Reliability Organizations: Principles and Example Practice.
  • Appendix B. Essential Elements of a Highly Reliable Military Health System.
  • Appendix C. TeamSTEPPSTeam Strategies and Tools to Enhance Performance and Patient Safety (TeamSTEPPS) is an evidence-based teamwork system designed to improve the quality, safety and efficiency of healthcare. TeamSTEPPS consists of a collection of instructions, materials and tools to help drive a successful teamwork initiative from the initial planning to implementation through to sustainment. The system is designed to improve patient safety using a three-phase approach: Phase I Assessment: Facility determines organizational readiness; Phase II Planning, Training & Implementation: Facility “decides what to do” and “makes it happen;” and Phase III Sustainment: Facility spreads the improvements in teamwork performance, clinical processes and outcomes resulting from the TeamSTEPPS initiative.TeamSTEPPS Teamwork Perceptions Questionnaire (T-TPQ).
  • Appendix D. Institute for Healthcare Improvement (IHI) Leadership Walkrounds Tool.
  • Appendix E. Harm Across the Board Reduction Checklists.
  • Appendix F. How-to Guide.
  • Resources.
  • References.

Request the MHS Leadership Engagement Toolkit

Last Updated: August 14, 2018
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