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Military Health System

Health Care Survey of DOD Beneficiaries

Conducted since 1995, the Health Care Survey of DOD Beneficiaries (HCSDB) surveys approximately 300,000 eligible beneficiaries yearly and is designed specifically to collect information on unique issues related to TRICARE administered benefits. The survey provides a comprehensive look at beneficiary opinions about their health, preventive care services, ease of access to health care, health insurance coverage, satisfaction, and customer services efforts over the previous 12 months.

The HCSDB is a large-scale survey. The survey provides information about:

  • A wide range of health care issues such as access to care and preventive services. 
  • Beneficiaries' satisfaction with their doctors, health care, health plan and the health care staff's communication and customer service efforts.

>>View Survey Reports

Consumer Assessment of Health Care Providers and Systems (CAHPS)

The questions about satisfaction with and access to health care have been closely modeled on the CAHPS Health Plan Survey version 5.0. CAHPS is a nationally recognized set of standardized questions and reporting formats that has been used to collect and report meaningful, reliable information about the health care experiences of consumers. CAHPS is often used to assess civilian users' experiences with health care. Because the HCSDB uses CAHPS questions, TRICARE (DOD's health plan) can be benchmarked to civilian managed care health plans. 

>>Learn More about CAHPS

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Flu Vaccination Trends Among Military Beneficiaries (December 2020)

Report
1/26/2021

This issue brief explores time trends for flu vaccination rates among military health care beneficiaries.

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Health Care Survey of DOD Beneficiaries | Immunization Healthcare Division | Immunization Tool Kit

Health-Related Quality of Life and Stress Among Active Duty Spouses

Report
10/8/2020

This issue brief examines the prevalence poor HRQOL and stress among spouses of active duty servicemembers.

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Health Care Survey of DOD Beneficiaries | Information for Patients: About TRICARE

Health Care Use, Access, and Satisfaction Among Military Millennials

Report
10/8/2020

This issue brief presents findings from the HCSDB and compares military millennials’ health care use, access, and satisfaction to other generations.

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Health Care Survey of DOD Beneficiaries | Information for Patients: About TRICARE

Why Military Beneficiaries Vape and the Perceived Risk of Vaping

Report
10/8/2020

This issue brief presents findings from the HCSDB on why military beneficiaries vape, how they view the risks of vaping and smoking, and whether they plan to vape in the future.

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Health Care Survey of DOD Beneficiaries | Information for Patients: About TRICARE

Exploring Patterns of Urgent Care Use Among TRICARE Beneficiaries (July 2020)

Report
7/31/2020

This issue brief explores the association between urgent care use among non-Active Duty TRICARE beneficiaries and having a personal doctor.

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Health Care Survey of DOD Beneficiaries | Information for Patients: About TRICARE

Health-Related Quality of Life (September 2019)

Report
1/9/2020

This DHA document discusses the importance of Quality-of-Life Measures for People with Chronic Conditions

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Health Care Survey of DOD Beneficiaries

Beneficiaries Changing Health Plans (August 2019)

Report
1/9/2020

This DHA document examines how access to care and satisfaction with one’s health plan, care, and doctors affect whether Military Health System beneficiaries change health plans.

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Health Care Survey of DOD Beneficiaries

Changes in TRICARE Plan Enrollment (July 2019)

Report
1/9/2020

To assess the impact of plan changing in TRICARE, we examined data from the first quarter of the 2019 Health Care Survey of Department of Defense Beneficiaries (HCSDB), which was fielded during open enrollment.

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Health Care Survey of DOD Beneficiaries | Information for Patients: About TRICARE

Comparing Plan Ratings: USFHP Versus TRICARE Prime/Select (September 2019)

Report
10/2/2019

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Health Care Survey of DOD Beneficiaries

Missed Appointments (September 2018)

Report
12/6/2018

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Health Care Survey of DOD Beneficiaries

Poor Access to Care (September 2018)

Report
12/6/2018

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Health Care Survey of DOD Beneficiaries

Urgent Care Utilization (September 2018)

Report
12/6/2018

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Health Care Survey of DOD Beneficiaries
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Last Updated: March 01, 2023
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