Primary Care Manager Continuity

When your provider team is familiar with your medical history, it is good for you, especially if you have more complex medical issues. Our Patient Centered Medical Homes (PCMHs) help you see the same provider team. Your PCMH team will work to keep you healthy by suggesting preventive services that may prevent more complex problems later. We track this measure to find out how often you are seen by the same medical team. We use our electronic health record to monitor which provider you see. We understand that there may be times when you want to be seen quickly – and don’t need to see your primary care manager. But we want to ensure you are seen by your primary medical team when you want.

Primary Care Manager Continuity PDF Version

When your provider team is familiar with your medical history, it is good for you, especially if you have more complex medical issues. Our Patient Centered Medical Homes (PCMHs) help you see the same provider team. Your PCMH team will work to keep you healthy by suggesting preventive services that may prevent more complex problems later. We track this measure to find out how often you are seen by the same medical team. We use our electronic health record to monitor which provider you see. We understand that there may be times when you want to be seen quickly – and don’t need to see your primary care manager. But we want to ensure you are seen by your primary medical team when you want.

Elective Deliveries Less than 39 Weeks

A normal pregnancy is 40 weeks (9 lunar months). Research has shown that babies who are 'full term' 39-41 weeks of pregnancy are less likely to have complications and require Neonatal Intensive Care support. This is a measure that tracks for the MHS and across the nation, the number of babies delivered by 'choice' (elective) who are younger (less) than 39 weeks whose mother is not in labor and has no medical complications. We count the number of times a baby is delivered that has completed less than 39 weeks whose mother is not in labor and has no medical complications.

Elective Deliveries Less than 39 Weeks PDF Version

A normal pregnancy is 40 weeks (9 lunar months). Research has shown that babies who are 'full term' 39-41 weeks of pregnancy are less likely to have complications and require Neonatal Intensive Care support. This is a measure that tracks for the MHS and across the nation, the number of babies delivered by 'choice' (elective) who are younger (less) than 39 weeks whose mother is not in labor and has no medical complications. We count the number of times a baby is delivered that has completed less than 39 weeks whose mother is not in labor and has no medical complications.

Good Catch Recognition Award Process

This memorandum describes the annual Navy Medicine "Surgeon General Good Catch Annual Recognition Award". A "Good Catch" signifies a near miss, unsafe condition, or error(s) (environmental, IT, process, system design) that was identified early to prevent and/or minimize preventable harm to patients.

• Identification #: Ser ED/ AT0333985
• Date: 6/14/2016
• Type: Memorandums
• Topics: Health Care Administration & Operations | Quality, Patient Safety & Access Information (for Patients)

Sentinel Events by Military Hospital

We encourage our medical staffs to report all types of patient safety events – injuries, illnesses and especially deaths. Sentinel events are those that result in harm to a patient and that require immediate resporting, response and investigation. More reported events don’t necessarily mean more events have occurred. It could mean that more providers have reported events. We use this measure to see how many patient safety events are reported. This measure is a facility-specific one that shows you what sentinel events occurred in individual hospitals or clinics.

Sentinel Events Across the MHS

We encourage our medical staffs to report all types of patient safety events – injuries, illnesses and especially deaths. Sentinel events are those that result in harm to a patient and that require immediate resporting, response and investigation. More reported events don’t necessarily mean more events have occurred. It could mean that more providers have reported events. We use this measure to see how many patient safety events are reported. This measure is a system-wide one that gives you a snapshot of what kind of sentinel events the entire system reported in 2014 and 2015.

Complications Related to Surgery PDF Version

Surgical illness or injury measures look at a number of different complications that can result from surgery, like infections, operations on the wrong area, or a return to the operating room to correct a complication. We measure these complications to get an all-cause morbidity rate. This rate shows the likelihood a surgery will have some sort of complication. This report is called the all case morbidity report.

Access to Acute and Primary Care Appointments

Seeing your provider in a timely manner is important to you – and to us. Our goal is to ensure you receive the right level of care, at the right time, by the right provider. This measure is used across the health care industry and lets us know if we are meeting our access to care standards. The MHS access to care standard for patients to receive an acute appointment is within 24 hours (1 day) and a routine appointment within 7 days. If the military hospital or clinic cannot meet these standards with a patient's primary care manager, the facility will schedule an appointment with another provider.access to care standards. If the military hospital or clinic can't get you an appointment with your Primary Care Manager within the standards, they will get you an appointment with another provider. We monitor this metric on a monthly basis and make more appointments available when the measure shows we need to. This measure looks at acute and routine primary care appointments.

Access to Acute and Primary Care Appointments PDF Version

Seeing your provider in a timely manner is important to you – and to us. Our goal is to ensure you receive the right level of care, at the right time, by the right provider. This measure is used across the health care industry and lets us know if we are meeting our access to care standards. The MHS access to care standard for patients to receive an acute appointment is within 24 hours (1 day) and a routine appointment within 7 days. If the military hospital or clinic cannot meet these standards with a patient's primary care manager, the facility will schedule an appointment with another provider.access to care standards. If the military hospital or clinic can't get you an appointment with your Primary Care Manager within the standards, they will get you an appointment with another provider. We monitor this metric on a monthly basis and make more appointments available when the measure shows we need to. This measure looks at acute and routine primary care appointments.

Complications Related to Surgery

Surgical illness or injury measures look at a number of different complications that can result from surgery, like infections, operations on the wrong area, or a return to the operating room to correct a complication. We measure these complications to get an all-cause morbidity rate. This rate shows the likelihood a surgery will have some sort of complication. This report is called the all case morbidity report.

Primary Care Manager Continuity

When your provider team is familiar with your medical history, it is good for you, especially if you have more complex medical issues. Our Patient Centered Medical Homes (PCMHs) help you see the same provider team. Your PCMH team will work to keep you healthy by suggesting preventive services that may prevent more complex problems later. We track this measure to find out how often you are seen by the same medical team. We use our electronic health record to monitor which provider you see. We understand that there may be times when you want to be seen quickly – and don’t need to see your primary care manager. But we want to ensure you are seen by your primary medical team when you want.

Primary Care Manager Continuity PDF Version

When your provider team is familiar with your medical history, it is good for you, especially if you have more complex medical issues. Our Patient Centered Medical Homes (PCMHs) help you see the same provider team. Your PCMH team will work to keep you healthy by suggesting preventive services that may prevent more complex problems later. We track this measure to find out how often you are seen by the same medical team. We use our electronic health record to monitor which provider you see. We understand that there may be times when you want to be seen quickly – and don’t need to see your primary care manager. But we want to ensure you are seen by your primary medical team when you want.

HEDIS Quality of Care Measures

The Healthcare Effectiveness Data and Information Set (HEDIS) is a tool used by more than 90 %of America's health plans to measure performance on important dimensions of care and service. There are many HEDIS scores covering a variety of quality indicators. The Military Health System uses a set group of of these indicators to measure performance. This report shows the most common HEDIS scores and includes: well-child visits, breast cancer screening, cervical cancer screening, colorectal cancer screening, lower back pain, upper respiratory infection, phayrngitis pain, testing for diabetes, and follow-up after hospitalization for mental health. HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA).

HEDIS Quality of Care Measures PDF Version

The Healthcare Effectiveness Data and Information Set (HEDIS) is a tool used by more than 90 %of America's health plans to measure performance on important dimensions of care and service. There are many HEDIS scores covering a variety of quality indicators. The Military Health System uses a set group of of these indicators to measure performance. This report shows the most common HEDIS scores and includes: well-child visits, breast cancer screening, cervical cancer screening, colorectal cancer screening, lower back pain, upper respiratory infection, phayrngitis pain, testing for diabetes, and follow-up after hospitalization for mental health. HEDIS is a registered trademark of the National Committee for Quality Assurance (NCQA).