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About the Patient Safety Program

circular logo with department of defense patient safety program written around the perimeter and a pentagon shaped image in the center with the medical caduceus over a medical cross symbol

Your DoD Patient Safety Program (PSP) is a complete program with the goal of creating a culture of patient safety and quality within the Military Health System (MHS). We encourage a systems approach to creating a safer patient environment; engaging MHS leadership; promoting collaboration across all three services; and fostering trust, transparency, teamwork, and communication.



Our Mission

Our Mission is to promote a culture of safety to end preventable patient harm by engaging, educating and equipping patient-care teams to put evidenced-based safe practices in place across the organization.

Our Vision

Our Vision is to support the military mission by building organizational commitment and capacity to implement and sustain a culture of safety to protect the health of the patients in our care. We support the military mission by encouraging a culture of safety to protect the health of patients in our care.

What We Offer

Leadership Engagement:

Leaders are the champions of change. We offer solutions to engage, educate and equip the entire patient care team to be champions for patient safety and institutionalize evidenced-based safe practices.

Teamwork and Awareness:

Sharing information is the key to ensuring all DoD patient care teams have one vision for patient safety. We offer solutions that help teams continuously learn and develop skills to reduce risk and provide high quality care to patients.

Alignment and Partnership:

To reach a systems approach to improving patient safety, we partner and collaborate with leaders in patient safety that align with our mission including the MHS Quadruple Aim, the High Reliability Organization (HRO) Task Force, the Partnership for Patients and the National Quality Forum’s Safe Practices.

Questions? Contact our staff via email.

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Trusted Care Concept of Operations

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This Trusted Care concept of operations (CONOPS) describes the transformation of the Air Force Medical Service into a high reliability healthcare system. High reliability organizations (HROs), as originally described in the nuclear power and aviation industries, consistently achieve better-than-expected outcomes despite operating in complex or high-risk environments.

FDA approves cold-stored platelets for resuscitation

Article
8/6/2015
A technician draws platelets to prepare them for a series of tests to determine platelet function at the U.S. Army Institute of Surgical Research, Fort Sam Houston, Texas. (U.S. Army photo by Steven Galvan)

Recently, the U.S. Food and Drug Administration announced the approval of cold-stored apheresis platelets for the resuscitation of bleeding patients.

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PIM TeamSTEPPS CE Process Timeline

Technical Document
4/22/2015

Document highlights the updated process timeline for course coordinators and participants to receive Continuing Education (CE) credits post-course facilitation of the TeamSTEPPS curriculum. This process has been udpated due to a recent transition to Postgraduate Institute for Medicine (PIM) accreditation for the curriculum.

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TeamSTEPPS Course Coordinator PIM

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4/22/2015

Document highlighting the roles and responsibilities of all TeamSTEPPS Course Coordinators, responsible for facilitating training utilizing the DoD Patient Safety Program's TeamSTEPPS curriculum.

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TeamSTEPPS Train the Staff Agenda AM Example

Technical Document
4/22/2015

Example of a TeamSTEPPS Train the Staff course agenda for an AM session. TeamSTEPPS Course Coordinators should utilize this example to submit a course requests to the DoD Patient Safety Program. This is a requirement to receive accreditation approval for each course from the Postgraduate Institute for Medicine (PIM).

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TeamSTEPPS Train the Staff Agenda PM Example

Technical Document
4/22/2015

Example of a TeamSTEPPS Train the Staff course agenda for an PM session. TeamSTEPPS Course Coordinators should utilize this example to submit a course request to the DoD Patient Safety Program. This is a requirement to receive accreditation approval for each course from the Postgraduate Institute for Medicine (PIM).

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TeamSTEPPS Train the Trainer Agenda Example

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4/22/2015

Example of a TeamSTEPPS Train the Trainer two day course agenda. TeamSTEPPS Course Coordinators should utilize this example to submit a course request to the DoD Patient Safety Program. This is a requirement to receive accreditation approval for each course from the Postgraduate Institute for Medicine (PIM).

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DoD PSP ORC Instructor Profile

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4/22/2015

Document outlines the steps for course coordinators and instructors of the DoD Patient Safety Program (PSP) safety training curriculum TeamSTEPPS, to access their instructor profile in the Online Registration Center (ORC). Included in these steps is an overview of the instructor's responsibilities post-course in the ORC to ensure participants receive ...

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Credentialing and Privileging Program

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This instruction updates and reissue policy and procedures for the Credentialing and Privileging Program for the Department of the Navy (DON) as part of the DON Clinical Quality Management Program (CQMP).

Patient Safety Order Materials FAQs

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12/17/2014

This DoD Patient Safety Program document outlines the frequently asked questions in reference to ordering patient safety materials from the Patient Safety portion of the Health.mil website. The document includes vital contact information for assistance and account registration information.

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Sustainment Guide for Reducing Harm Associated with Patient Falls

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4/2/2014

This Falls Sustainment Guide supports the 2012 - 2013 Military Health System (MHS) Partnership for Patients initiative to improve the quality and safety of health care in all Department of Defense (DoD) Medical Treatment Facilities (MTF). The purpose of this Falls Sustainment Guide is to provide the tools and resources to ensure a reduction in falls ...

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Army MEDCOM Regulation 40-59: Standardization of Inpatient Falls Risk Assessment and Documentation Falls Prevention Program

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This regulation directs standardized implementation of endorsed evidence-based falls risk assessment tools: the Johns Hopkins Hospital Fall Risk Assessment© (adult) and the Miami Children’s Hospital’s Humpty Dumpty Scale© (pediatric). In addition, this regulation requires incorporation of falls assessment documentation into the inpatient (Essentris) electronic medical record (EMR).

Implementation Guide for Readmissions

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2/13/2014

The Readmissions Implementation Guide is one of 10 harm-specific guides designed to assist you as you implement identified evidence-based practices to improve patient care.

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Implementation Guide for Falls

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2/11/2014

The Falls Implementation Guide was created to support the Partnership for Patients, a national initiative sponsored by the Department of Health and Human Services to reduce harm in health care facilities.

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Army MEDCOM Regulation 40-48: Fires Associated with the Performance of Surgical Procedures

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The purpose of this regulation is to provide policy and recommendations that will help ensure minimal risk of fires associated with the performance of surgical procedures in any healthcare setting to include, but not limited to, the following: operating room (OR), office-based, ambulatory surgery, and intensive care unit type.

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