MHS GENESIS is the Military Health System's modern electronic health record that provides a single health record for service members, veterans, and their families. MHS GENESIS:
- Enhances health, increases readiness, and improves safety
- Focuses on quality, safety, and patient outcomes to help advance enterprise objectives to transform the MHS into a high-reliability organization
- Standardizes clinical and business processes across the services and the MHS
- Enables beneficiaries to be fully engaged in their health care
MHS GENESIS Patient Portal
The MHS GENESIS Patient Portal is a secure website for 24/7 access to your health information, including managing appointments and exchanging messages with your care team. If you have questions about the MHS GENESIS Patient Portal, you can call the Defense Health Agency Global Service Center at 1-800-600-9332 or DSN 312-421-3000, available 24/7 or visit the MHS GENESIS Patient Portal.
Rx Refills
You can now use the MHS GENESIS Patient Portal to request refills for most prescriptions from your military pharmacy. >>Learn more about Rx Refills on TRICARE.mil
Need Help with the MHS GENESIS Patient Portal?
Do you need technical help accessing your records or information in the MHS GENESIS Patient Portal? You can call 800-600-9332 or DSN 312-838-3000. They’re available 24/7.
Are you overseas?
- Belgium: 0800-72115
- Germany: 0800-1011129
- Greece: 00800-12-5629
- Guam: 1-866-637-8725
- Italy: 800-782407
- Japan: 00531-1-20743
- Korea: 00798-14-800-5242
- Netherlands: 0800-0228847
- Panama: 001-800-151-1005
- Portugal: 800-8-12305
- Turkey: 0-800-151-1005
- United Kingdom :08-005871786
- Spain: 900-951895
You also may be interested in...
Article
April 5, 2024
The Department of Defense has faced several challenges that prevented the U.S. Army, U.S. Air Force and U.S. Navy from reaching fiscal year 2023 recruitment goals.
Video
March 29, 2024
A detailed overview of the prescription refill feature now available on the MHS GENESIS patient portal
Article
March 23, 2024
Dr. Paul Cordts, deputy assistant director of medical affairs for the Defense Health Agency, addressed the ongoing collaboration of the Military Health System and the Department of Veterans Affairs in a presentation at the annual meeting of AMSUS, the Society of Federal Health Professionals.
Article
March 21, 2024
Are you the parent or legal sponsor of a minor child? If so, there are things you should know about what access you have to your child’s health care records and choices. The Health Insurance Portability and Accountability Act Privacy Final Rule protects minors’ privacy concerning their health care choices and treatment.
Article
March 19, 2024
Defense Health Agency leaders outlined continuing efforts to transform the Military Health System and fulfill the agency’s mission to improve health and readiness for its 9.5 million beneficiaries at the annual meeting of AMSUS, the Society of Federal Health Professionals.
Article
March 15, 2024
The Defense Health Agency has launched a new feature that lets you request prescription refills through MHS GENESIS.
Article
Jan. 23, 2024
With Andersen Air Force Base, Guam being a part of the last wave to have the MHS GENESIS go online, members at Andersen now have access to the same information and systems that are being utilized by other bases around the world.
Article
Jan. 5, 2024
The Armed Forces Health Longitudinal Technology Application worked for what we needed back in 2002. Since then, technology and requirements have changed significantly—and the platform could not keep up. When the Department of Defense set out to replace AHLTA and the other legacy EHR systems, the primary requirement was two-fold: first, patient safety ...
Report
Jan. 4, 2024
.PDF |
5.07 MB
The Program Executive Office, Defense Healthcare Management Systems was chartered to transform the delivery of healthcare and advance data sharing through a modernized electronic health record for service members, Veterans, and their families. This Year in Review, “The End of the Beginning,” highlights our many FY2023 accomplishments and milestones.
Article
Jan. 3, 2024
2023 was a big year for MHS GENESIS. The new electronic health record system finished deployment within the continental U.S. and successfully went live in Europe and the Indo-Pacific regions.
Article
Dec. 12, 2023
Defense Health Agency resource apps that are mobile-friendly are helping beneficiaries navigate at military hospitals and clinics.
Article
Dec. 11, 2023
MHS GENESIS, the Department of Defense’s new electronic health record, is now operational in the European and Indo-Pacific regions.
Article
Oct. 4, 2023
To enhance exposure-related care for service members, veterans and other beneficiaries, the Department of Defense and Department of Veterans Affairs created the Individual Longitudinal Exposure Record in 2019.
Publication
Aug. 1, 2023
.PDF |
3.24 MB
MHS GENESIS data assets can be found in the MHS GENESIS Data Guide.
Article
July 22, 2023
Patient Portal Champions get patients access to MHS GENESIS.
You are leaving Health.mil
The appearance of hyperlinks does not constitute endorsement by the Department of Defense of non-U.S. Government sites or the information, products, or services contained therein. Although the Defense Health Agency may or may not use these sites as additional distribution channels for Department of Defense information, it does not exercise editorial control over all of the information that you may find at these locations. Such links are provided consistent with the stated purpose of this website.
You are leaving Health.mil
View the external links disclaimer.
Last Updated: January 14, 2026